Privacy Policy
Last updated: October 2026. How Topd collects, safeguards, and handles your business and driver data.
1. Overview and Commitment
At Topd, we take the confidentiality and integrity of your company and driver information very seriously. This Privacy Policy details our practices concerning data collection, protection, and rights granted to users under the personal data laws of the Kyrgyz Republic.
2. Information We Collect
In providing our fleet management and anti-fraud verification solutions, we process:
A. User & Company Account Data
Company registration names, tax IDs (INN), authorized representative names, email addresses, phone numbers, and encrypted account credentials.
B. Driver & Customer Information
Driver passport numbers, national ID numbers (PIN/INN), driver's license scans, phone numbers, verified rental histories, and incident records.
C. Vehicle & Fleet Operational Data
Vehicle VINs, license plate numbers, GPS telemetry (where tracking devices are integrated), inspection photographs, and maintenance records.
D. Billing & Transaction Logs
Payment receipts, bank transfer slips, transaction IDs, invoice histories, and active plan statuses.
3. How We Use This Information
- Cross-Verification & Fraud Prevention: Checking incoming rental applicants against verified damage and non-payment incidents reported by participating agencies.
- Agreement Execution: Generating legally binding car rental agreements with digital timestamping and pre-rental condition photo evidence.
- Customer Support: Assisting administrators with account troubleshooting, billing verification, and technical support.
- Security & Auditing: Monitoring unauthorized access attempts and protecting system integrity.
4. Data Sharing & The Blacklist Network
Driver blacklist data is shared strictly among authenticated and verified fleet operators on a need-to-know basis when performing a direct lookup. We do not sell personal data, driver profiles, or customer contacts to third-party advertising or marketing brokers under any circumstances.
5. Data Security Standards
We employ modern industry security protocols to prevent data loss or compromise:
- 256-bit TLS/SSL encryption for all data in transit.
- Restricted database access protected by role-based authorization barriers.
- Daily automated backups and off-site snapshot preservation.
6. Driver Rights & Dispute Resolution
Any driver who believes an incident report or blacklist entry regarding their record is erroneous, fraudulent, or outdated has the right to file an official review request. We provide a transparent appeal process requiring the reporting agency to provide legal verification or promptly remove inaccurate flags.
7. Contact Data Protection Officer
For privacy questions, data access requests, or dispute filings, reach out directly to our privacy officer:
Privacy Team: info@topd.kg
Headquarters: Bishkek
Phone: +996 999 083 366